Shipping policy
Shipping
Thank you for shopping with North & Anchor.
We currently ship throughout the United Kingdom.
Processing Time
Orders are usually processed and dispatched within 1–3 working days.
Orders placed on weekends or public holidays will be processed on the next working day.
During busy periods, product launches or seasonal promotions, dispatch times may be slightly longer. If this happens, we'll always do our best to keep you informed.
Delivery
We offer standard UK delivery on all orders.
Delivery times are estimates provided by our delivery partners and cannot always be guaranteed.
Once your order has been dispatched, you'll receive an email confirming your shipment.
Delivery Charges
Shipping costs are displayed at checkout before payment is completed.
Where applicable, free delivery promotions will be clearly shown on our website.
Lost or Delayed Orders
If your order hasn't arrived within the expected delivery timeframe, please contact us at:
We'll investigate with our delivery partner and keep you updated.
Incorrect Delivery Address
Please ensure your delivery address is correct before placing your order.
We're unable to take responsibility for delays or losses caused by incorrect address information provided at checkout.
Damaged Parcels
If your order arrives damaged, please contact us within 7 days of delivery and include photographs of both the packaging and the product so we can resolve the issue as quickly as possible.
Contact
If you have any questions regarding shipping, please contact us at:
North & Anchor Journals